Proposal of Driving Support Agent Which Speak Based on Politeness Theory

• Published in: HCI in Mobility, Transport, and Automotive Systems pp. 235 - 244
• Main Authors: Miyamoto, Tomoki, Katagami, Daisuke, Shigemitsu, Yuka, Usami, Mayumi, Tanaka, Takahiro, Kanamori, Hitoshi, Yoshihara, Yuki, Fujikake, Kazuhiro
• Format: Book Chapter
• Language: English
• Published: Cham Springer International Publishing
• Series: Lecture Notes in Computer Science
• Subjects: Driving support agent; Politeness theory; Smart vehicle interaction
• ISBN: 3030226654; 9783030226657
• ISSN: 0302-9743; 1611-3349
• DOI: 10.1007/978-3-030-22666-4_17

In this research, we propose a driving support agent which speak based on politeness theory. Driving support agent is drawing attention as a new form of driving assistance for driving, but knowledge on effective utterance for driving support has not been established. The proposed agent selects an utterance based on the politeness theory in consideration of the age of driver, gender and driving characteristics. In the previous research, it has been pointed out that the driving support agent needs to be designed according to the driver’s age and ability. Experimental results suggest that agent using PPS is effective for improving familiarity between agent and participants. Since agent using NPS gave impression that it was carefully supporting, it was suggested that driver feel that they convey accurate information.