An extended framework to evaluate sustainable suppliers in manufacturing companies using a new Pythagorean fuzzy entropy-SWARA-WASPAS decision-making approach

• Published in: Journal of enterprise information management Vol. 35; no. 2; pp. 333 - 357
• Main Authors: Alrasheedi, Melfi, Mardani, Abbas, Mishra, Arunodaya Raj, Rani, Pratibha, Loganathan, Nanthakumar
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 08.03.2022; Emerald Group Publishing Limited
• Subjects: Component and supplier management; Criteria; Customer services; Decision making; Entropy; Evaluation; Fuzzy sets; Manufacturing; Occupational health; Product design; Suppliers; Supply chain management; Sustainability; Sustainable development; India; Sustainable supplier; Supply chain management; Sustainability; SWARA; Pythagorean fuzzy sets; WASPAS; Sustainable development
• ISSN: 1741-0398; 1758-7409
• DOI: 10.1108/JEIM-07-2020-0263

PurposeThe purpose of this study to introduce a new extended framework to evaluate and rank the sustainable suppliers based on the different sustainable criteria in the manufacturing companies using a new fuzzy decision-making approach.Design/methodology/approachThis paper introduces a new approach using decision-making and Pythagorean fuzzy sets (PFSs) to assess the best sustainable supplier. To doing so, this study integrated the entropy, stepwise weight assessment ratio analysis (SWARA) and weighted aggregates sum product assessment (WASPAS) methods under PFSs. To calculate the criteria weights, the combined entropy-SWARA method is used to compute the objective weight and subjective weight, respectively. Furthermore, the WASPAS model is utilized to rank sustainable supplier alternatives.FindingsThe results of the analysis found that occupational health and safety systems had the highest rank among other criteria, followed by green product and eco-design, green R&D and innovation and green technology. In addition, the findings of the paper demonstrated that the extended approach was efficient and useful for selecting and evaluating the best sustainable supplier in the manufacturing companies.Originality/valueRecent years have witnessed a number of studies aimed at incorporating the sustainability standards into the supplier selection problem; however, only a little research has been conducted on developing a fuzzy method for decision-making in a manner to assess and choose suppliers with high sustainability in the insurance market, encompassing the three above-mentioned sustainability criteria.