Trusting Telework in the Federal Government

Despite an Executive Office mandate to permit federal workers to telework, federal managers still deny employees this benefit. Several factors have been attributed to their aversion, including lack of trust. Findings from a hermeneutic phenomenological study exploring the lived experiences and perce...

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Bibliographic Details
Published inQualitative report Vol. 21; no. 1; p. 87
Main Authors Brown, Courtney, Smith, Pearl, Arduengo, Nancy, Taylor, Martha
Format Journal Article
LanguageEnglish
Published Fort Lauderdale Nova Southeastern University, Inc 18.01.2016
The Qualitative Report
Subjects
Brown, Courtney
Compensation and benefits
Creativity
Federal employees
Federal government
Job Satisfaction
Leaders
Leadership
Managers
Organizational Effectiveness
Personnel Management
Productivity
Smith, Nancy
Social science research
Supervisors
Telecommunications
Telecommuting
Teleworking
Trust
Trust (Psychology)
Wages & salaries
Work at home
Work life balance
Workers
New York
United States > US
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Summary:Despite an Executive Office mandate to permit federal workers to telework, federal managers still deny employees this benefit. Several factors have been attributed to their aversion, including lack of trust. Findings from a hermeneutic phenomenological study exploring the lived experiences and perceptions of 12 federal government managers who prohibit their employees from teleworking (Brown, 2013) was analyzed to identify themes related to trust. Of the eight themes Brown identified, five focused on lack of trust. This paper discusses those five trust-related themes and recommends success factors for enabling leaders’ trust of telework are discussed.
ISSN:1052-0147
2160-3715
DOI:10.46743/2160-3715/2016.2466