The Relationship between Conflict Resolution Approaches and Managerial Trust

The study aims to explain how employees perceive conflict resolution approaches and their relationship with managerial trust. It is also to explain the impact of democratic variables on this relationship. Bursa Cekirge State Hospital and Bursa Private Doruk Hospital. The total number of employees wa...

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Bibliographic Details
Published inRevista de cercetare şi intervenţie socialǎ Vol. 70; pp. 42 - 65
Main Authors MERT, Gulnur, ERTUGAN, Ahmet
Format Journal Article
LanguageEnglish
Published Iasi Editura Expert Projects (Expert Projects Publishing House) 01.09.2020
Subjects
Conflict resolution
Employees
Managers
Marital status
Nurses
Physicians
Technicians
Trust
Work environment
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Summary:The study aims to explain how employees perceive conflict resolution approaches and their relationship with managerial trust. It is also to explain the impact of democratic variables on this relationship. Bursa Cekirge State Hospital and Bursa Private Doruk Hospital. The total number of employees was 1585 physicians, nurses and technicians. The survey method was used to collect data from 1346 participants. There was a significant and negative relationship between conflict resolution approaches and trust to the manager. Correlation level; gender, age, marital status, educational status, service, duty, working time in the current position and total experience time vary according to demographic variables. This study was conducted by health administrators and researchers; Confidence in the implementation of conflict resolution approaches and sheds light on the impact of employees' socio-demographic details.
ISSN:1583-3410
1584-5397
DOI:10.33788/rcis.70.4