Evaluation of Brazilian Primary Health Care From the Perspective of the Users: Accessible, Continuous, and Acceptable?

The objective of this study was to examine the experience of primary care center (PCC) users in Brazil, classified according to the quality of its structure, in relation to the aspects of accessibility, continuity, and acceptability. The source of information was the National Program to Improve Acce...

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Bibliographic Details
Published inThe Journal of ambulatory care management Vol. 40 Suppl 2 Supplement, The Brazilian National Program for Improving Primary Care Access and Quality (PMAQ); p. S60
Main Authors Fausto, Márcia Cristina Rodrigues, Bousquat, Aylene, Lima, Juliana Gagno, Giovanella, Ligia, Almeida, Patty Fidelis de, Mendonça, Maria Helena Magalhães de, Seidl, Helena, Silva, Andréa Tenório Correia da
Format Journal Article
LanguageEnglish
Published United States 01.04.2017
Subjects
Adolescent
Adult
Ambulatory Care Facilities
Brazil
Continuity of Patient Care
Female
Health Services Accessibility
Humans
Interviews as Topic
Male
Middle Aged
Primary Health Care - standards
Qualitative Research
Quality Indicators, Health Care
Young Adult
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Summary:The objective of this study was to examine the experience of primary care center (PCC) users in Brazil, classified according to the quality of its structure, in relation to the aspects of accessibility, continuity, and acceptability. The source of information was the National Program to Improve Access and Quality of Primary Care in 2013-2014. A total of 109 919 interviewees in 24 055 PCCs comprised the sample. Results show that the structure of a PCC was associated with better indicators of accessibility (oral health and medicines) and continuity of care (patient navigation in the health system). No association was found between indicators of accessibility and the PCC structure.
ISSN:1550-3267
DOI:10.1097/JAC.0000000000000183