Relationship Between Assertion Types and Communication Channels of Nursing Organization at University Hospital: Communication Data from Electronic Sensors

• Published in: Juntendo Iji Zasshi = Juntendo Medical Journal Vol. 62; no. Suppl.1; pp. 133 - 138
• Main Authors: TAKAHASHI, HIDEKO, MIZUNO, MOTOKI, YAMADA, YASUYUKI, HOCHI, YASUYUKI, SHOJI, NAOTO, MIZUNO, YUKI, OKADA, AYA, AIDA, HIDEKO
• Format: Journal Article
• Language: English
• Published: The Juntendo Medical Society 2016
• Subjects: assertion type; electronic sensor; interpersonal communication channel; nursing organization; wearable sensing device
• ISSN: 2187-9737; 2188-2126
• DOI: 10.14789/jmj.62.s133

The purpose of this study is to obtain a perspective of the communication objectively and analyze the relationship between assertion types and interpersonal communications in a nursing organization of a university hospital. To promote the communications, assertive communication which enables self-expression attracts attention recently. However, in the previous studies of the assertion and communication in the context of nursing organization, it cannot be regarded that the study of this field was clarified scientifically although a few studies exist to clarify the relation with practical communication. Therefore, this study visualizes the communication channels scientifically with electronic sensors and is to clarify how the index influences them with the type of assertion. Participants of this study were 26 nurses in a maternity ward of a university hospital. Measures of this study were electronic sensors and questionnaires. The electronic badges, developed by MIT and applied by Health High-Technologies Corporation in Japan, are used for measuring the communication channels and social signaling behavior of nursing organizations in university hospitals. The results were the communication time of the nurses who had high assertive scores was concentrated in the middle area and the communication time of the nurses who had high passive aggressive scores was relatively low. In the communication signaling, one characteristic was if we analyze the communication time of connecting each nurse, we can see that the nurses with high assertive scores and the nurses with low assertive scores spend a lot of time communicating within their own group. The results of these characteristics show that there is a connection between assertion types and the amount of communication time and the connection of communication channels.