Development and validation of a tourist experience scale for cultural and creative industries parks

This research assesses and explores the dimensionality of tourist experiences based on their visits to cultural and creative industries parks (CCIPs). This study used in-depth interviews involving the free association method along with content analysis to generate initial measurement items. Next, ex...

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Published inJournal of destination marketing & management Vol. 20; p. 100560
Main Authors Chang, Angela Ya-Ping, Hung, Kuang-Peng
Format Journal Article
LanguageEnglish
Published Elsevier Ltd 01.06.2021
Subjects
Cultural and creative industries park
Scale development
Tourist destination
Tourist experience
Cultural and creative industries park
Scale development
Tourist destination
Tourist experience
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Abstract This research assesses and explores the dimensionality of tourist experiences based on their visits to cultural and creative industries parks (CCIPs). This study used in-depth interviews involving the free association method along with content analysis to generate initial measurement items. Next, expert opinions were solicited and exploratory factor analysis was conducted to explore the underlying structure of tourist experiences. Confirmatory factor analysis was then performed to further validate the proposed measurement scale. The scale includes seven dimensions (learning, recreation, exhibitions, service, food, facilities, and souvenirs) covering 27 items. In addition to presenting a unique perspective on tourists' experiences, this study offers a timely framework as CCIPs become emerging travel destinations. A tourist experience scale related to CCIPs is a welcome addition to the literature and can serve as a foundation for future research into tourists’ behavioral intentions. Furthermore, findings are expected to shed light on potential topics and to serve as a reference in the destination planning process. •The research explores the dimensionality of tourists' experience in cultural and creative industries parks.•Seven dimensions were extracted from a rigorous research design.•Learning, recreation, exhibitions, service, food, facilities, and souvenirs are the dimensions.•The study laid foundation for future studies in cultural and creative tourism using quantitative method.
AbstractList This research assesses and explores the dimensionality of tourist experiences based on their visits to cultural and creative industries parks (CCIPs). This study used in-depth interviews involving the free association method along with content analysis to generate initial measurement items. Next, expert opinions were solicited and exploratory factor analysis was conducted to explore the underlying structure of tourist experiences. Confirmatory factor analysis was then performed to further validate the proposed measurement scale. The scale includes seven dimensions (learning, recreation, exhibitions, service, food, facilities, and souvenirs) covering 27 items. In addition to presenting a unique perspective on tourists' experiences, this study offers a timely framework as CCIPs become emerging travel destinations. A tourist experience scale related to CCIPs is a welcome addition to the literature and can serve as a foundation for future research into tourists’ behavioral intentions. Furthermore, findings are expected to shed light on potential topics and to serve as a reference in the destination planning process. •The research explores the dimensionality of tourists' experience in cultural and creative industries parks.•Seven dimensions were extracted from a rigorous research design.•Learning, recreation, exhibitions, service, food, facilities, and souvenirs are the dimensions.•The study laid foundation for future studies in cultural and creative tourism using quantitative method.
ArticleNumber 100560
Author Chang, Angela Ya-Ping
Hung, Kuang-Peng
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Scale development
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Tourist experience
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Snippet This research assesses and explores the dimensionality of tourist experiences based on their visits to cultural and creative industries parks (CCIPs). This...
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SubjectTerms Cultural and creative industries park
Scale development
Tourist destination
Tourist experience
Title Development and validation of a tourist experience scale for cultural and creative industries parks
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