Partners relationship management of e-logistics networks

• Published in: Asia Pacific journal of marketing and logistics Vol. 17; no. 3; pp. 40 - 50
• Main Authors: Vlachopoulou, Maro, Manthou, Vicky, Folinas, Dimitris
• Format: Journal Article
• Language: English
• Published: Patrington Emerald Group Publishing Limited 01.09.2005
• Subjects: Alliances; Business models; Collaboration; Communication; Competition; Competitive advantage; Costs; Customer relationship management; Customers; Electronic data interchange; Enterprise resource planning; Information sharing; Information technology; Infrastructure; Inventory; Logistics; Marketing; Objectives; Partnering; Prices; Purchase orders; Software; Studies; Supply chains; Transparency; Virtual private networks; e-business models; e-supply chain management; e-marketing; Collaboration; Partner relationship management
• ISSN: 1355-5855; 1758-4248
• DOI: 10.1108/13555850510672377

The establishment of an integrated Partner Relationship Management (PRM) system can potentially address several aspects of channel collaboration in a digital environment and offers a wide range of benefits to the members of the logistics networks. In this paper, a logistics partnerships typology is suggested related to the channel management in a virtual environment. Fur ther more, the basic components and an architectural platform of an integrated E-Logistics PRM solution are designed. The proposed integrated e-Logistics PRM solution offers a systematic process for ensuring that specific partnerships criteria are developed and managed in the most beneficial way.