Pharmacist clinical interventions: Five years' experience of an efficient, low-cost, and future-proofed tool

• Published in: Research in social and administrative pharmacy Vol. 19; no. 3; pp. 541 - 546
• Main Authors: Sajogo, Monica, Teoh, Stephanie Wai Khuan, Lebedevs, Tamara
• Format: Journal Article
• Language: English
• Published: United States Elsevier Inc 01.03.2023
• Subjects: Adverse event; Clinical pharmacy; Documentation; Humans; Medication errors; Medication safety; Pharmacists; Pharmacy Service, Hospital; Quality Improvement; Adverse event; Medication errors; Medication safety; Documentation; Clinical pharmacy
• ISSN: 1551-7411; 1934-8150
• DOI: 10.1016/j.sapharm.2022.12.008

The objective of this study was to describe the development of an efficient and future-proofed tool for the documentation and analysis of clinical interventions (CIs). A secondary objective was to describe CIs recorded over a 5-year period and describe implications of the tool. In 2016, a matrix guide and an advanced spreadsheet were implemented in the study hospital to document all CIs made by pharmacists. The data entry tabs are arranged by month. The summary report dashboard tab provides an automatically generated analysis of the real-time data following pharmacists entering the CI details. A total of 10,855 CIs were documented over the 5 years period starting from March 2016 to February 2021. The real-time data were utilised for multiple quality improvement initiatives including medical and nursing education, development of business cases and progress monitoring of newly established services. The tool was able to adapt with changes in devices, business intelligence software and migration to cloud storage. The study demonstrates the feasibility of developing a low-cost and low-resource CI documentation tool. This tool provides data with the capability to inform site-specific education strategies, monitor quality improvement services and inform management in business case preparation.