The impact of IT spillovers on technical efficiency: The role of IT intensity and supply chain relationships

This study examines the impact of information technology (IT) spillovers from suppliers and customers on an industry's technical efficiency and evaluates how such impact is moderated by its IT intensity and supply chain relationships. We employ a two-stage stochastic production frontier approac...

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Bibliographic Details
Published inInformation & management Vol. 59; no. 2; p. 103589
Main Authors Gong, Fengmei, Park, Jiyong, Cao, Yingxia
Format Journal Article
LanguageEnglish
Published Elsevier B.V 01.03.2022
Subjects
Industry-level analysis
IT investment
IT spillovers
Stochastic production frontier
Supply chain relationship
Technical efficiency
Supply chain relationship
Industry-level analysis
Stochastic production frontier
Technical efficiency
IT spillovers
IT investment
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Summary:This study examines the impact of information technology (IT) spillovers from suppliers and customers on an industry's technical efficiency and evaluates how such impact is moderated by its IT intensity and supply chain relationships. We employ a two-stage stochastic production frontier approach to estimate the relationship between IT spillovers and technical efficiency in U.S. industries. The findings show that the benefits from suppliers' and customers' IT spillovers in improving technical efficiency are greater in more IT-intensive industries, in industries that are more dependent on suppliers or customers in their production, and in industries that are more concentrated than their suppliers.
ISSN:0378-7206
1872-7530
DOI:10.1016/j.im.2022.103589