Does a workload influence the performance of bank employees?

A workload is one of contradictive variables, whether it influences the performance of employees or not. The purpose of this study is to analyze whether or not the workload influences the performance of bank employees. It employs quantitative approach and path analysis is employed to analyze the eff...

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Bibliographic Details
Published inManagement science letters Vol. 9; no. 5; pp. 639 - 650
Main Authors Siswanto, Siswanto, Supriyanto, Achmad Sani, Ni’mah, Ulfatun, Asnawi, Nur, Wekke, Ismail Suardi
Format Journal Article
LanguageEnglish
Published Growing Science 2019
Subjects
Biographical characteristics
Employee performance
Motivation
Workload
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Summary:A workload is one of contradictive variables, whether it influences the performance of employees or not. The purpose of this study is to analyze whether or not the workload influences the performance of bank employees. It employs quantitative approach and path analysis is employed to analyze the effect of workload on the performance of bank employees. The research samples include 74 bank employees around the City of Blitar, East Java, Indonesia. The result shows that a workload had a significant positive effect on the performance of bank employees. It also has greater influence on employee performance through motivation variables. The managerial implication of the current research is that the provision of workload which is in accordance with the competence and comfort of employees may improve their performance. In addition, employees who have higher education level are able to adjust more on the workload because they have higher-achievement motivation.
ISSN:1923-9335
1923-9343
DOI:10.5267/j.msl.2019.2.007