Eight Leadership Emergency Codes Worth Calling

Hospitals have a contemporary opportunity to change themselves before attempting to transform the larger US health care system. However, actually implementing change is much more easily described than accomplished in practice. This article calls out 8 dysfunctional behaviors that compromise professi...

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Bibliographic Details
Published inThe health care manager Vol. 36; no. 1; p. 50
Main Author Freed, David H
Format Journal Article
LanguageEnglish
Published United States 01.01.2017
Subjects
Delivery of Health Care
Health Care Reform
Hospital Administration - methods
Hospitals
Humans
Leadership
Organizational Innovation
Quality Assurance, Health Care
Social Responsibility
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Summary:Hospitals have a contemporary opportunity to change themselves before attempting to transform the larger US health care system. However, actually implementing change is much more easily described than accomplished in practice. This article calls out 8 dysfunctional behaviors that compromise professional standards at the ground level of the hospital. The construct of calling a code when one witnesses such behaviors is intended to make it safe for leaders to "See something, say something" and confront them in real time. The coordinated continuum of services that health care reform seeks to attain will not emerge until individual hospital organizations prepare themselves to operate better in their own spaces and the ones that immediately surround them.
ISSN:1550-512X
DOI:10.1097/HCM.0000000000000140