Continuous Improvement Methodology Applied to United Kingdom Academic Library Websites Via National Survey Results

This article analyzes the possibilities of applying Continuous Improvement principles to the management and maintenance of academic library websites. Current practice is mapped onto Continuous Improvement principles, with evidence distilled from a United Kingdom national survey of academic library w...

Full description

Saved in:
Bibliographic Details
Published inNew review of information networking Vol. 15; no. 2; pp. 55 - 80
Main Authors Manuel, Sue, Dearnley, James, Walton, Graham
Format Journal Article
LanguageEnglish
Published Cambridge Taylor & Francis Group 01.11.2010
Taylor Graham
Subjects
Academic libraries
continuous improvement
Continuous quality improvement
Exact sciences and technology
Information and communication sciences
Information science. Documentation
kaizen
Library and information science. General aspects
Sciences and techniques of general use
UK universities
university library websites
Use and user studies. Information needs
web analytics
web metrics
Web sites
website development
United Kingdom
Europe
Questionnaire
Use study
University library
Web site
Online AccessGet full text

Cover

More Information
Summary:This article analyzes the possibilities of applying Continuous Improvement principles to the management and maintenance of academic library websites. Current practice is mapped onto Continuous Improvement principles, with evidence distilled from a United Kingdom national survey of academic library web practitioners. The survey data informs a website organizational framework and operational model. The framework describes the setting within which library websites are managed, while the model focuses on library specific aspects to the management and development of their site.
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ISSN:1361-4576
1740-7869
DOI:10.1080/13614576.2010.519968