Needs Assessments in the Private Sector

While needs assessments are clearly embedded in education and social programs, assessments are also a long‐standing tradition in business and industry. A needs assessment is conducted to enhance organizational development and improve individual and group performance. This chapter includes a short hi...

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Bibliographic Details
Published inNew directions for evaluation Vol. 2014; no. 144; pp. 47 - 60
Main Author Wedman, John
Format Journal Article
LanguageEnglish
Published Blackwell Publishing Ltd 01.12.2014
Subjects
Educational Programs
Needs Assessment
Organizational Development
Organizational Effectiveness
Private Sector
Social Programs
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Summary:While needs assessments are clearly embedded in education and social programs, assessments are also a long‐standing tradition in business and industry. A needs assessment is conducted to enhance organizational development and improve individual and group performance. This chapter includes a short history of needs assessment in the private sector context and brief examples of its use in identifying solutions that will improve performance and business results. Wedman's Performance Pyramid is used as the framework for examining selected examples. The chapter closes with discussions of how to “sell” the needs assessment and performance improvement process, and how needs assessment and evaluation are linked.
Bibliography:istex:C493DF311BA03266BEE2A6B4F138F26DC7490D28
ArticleID:EV20102
ark:/67375/WNG-HZ90HD2W-H
John wrote about and conducted needs assessments since well before the turn of the 21st century, and this volume is dedicated in his memory.
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ISSN:1097-6736
1534-875X
DOI:10.1002/ev.20102