Living in On-campus Student Housing: Students’ Behavioural Intentions and Students’ Personal Attainments

In Malaysia, scant research has been conducted in understanding how students perceived the performance of service quality of student housing; and how they translated their perceptions into behavioural intentions besides personal attainments. Studies on the aforementioned topic from the view of facil...

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Bibliographic Details
Published inProcedia, social and behavioral sciences Vol. 170; pp. 494 - 503
Main Authors Najib, Nurul ‘Ulyani Mohd, Yusof, Nor’Aini, Tabassi, Amin Akhavan
Format Journal Article
LanguageEnglish
Published Elsevier Ltd 01.01.2015
Subjects
behavioural intentions
personal attainments
Service quality performance
student housing
student housing
Service quality performance
personal attainments
behavioural intentions
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Summary:In Malaysia, scant research has been conducted in understanding how students perceived the performance of service quality of student housing; and how they translated their perceptions into behavioural intentions besides personal attainments. Studies on the aforementioned topic from the view of facilities management are also still flawed plus rare. This study aims to explore what are the elements that exist to constitute behavioural intentions and personal attainments; which based on comprehensive reviews from considerable volume of published journals. The results clarified that behavioural intentions consist of favourable and unfavourable behavioural intentions; whereas personal attainments are theorized about intellectual and self-development gains.
ISSN:1877-0428
1877-0428
DOI:10.1016/j.sbspro.2015.01.052