The System Usability Scale: Past, Present, and Future

The System Usability Scale (SUS) is the most widely used standardized questionnaire for the assessment of perceived usability. This review of the SUS covers its early history from inception in the 1980s through recent research and its future prospects. From relatively inauspicious beginnings, when i...

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Bibliographic Details
Published inInternational journal of human-computer interaction Vol. 34; no. 7; pp. 577 - 590
Main Author Lewis, James R.
Format Journal Article
LanguageEnglish
Published Norwood Lawrence Erlbaum Associates, Inc 03.07.2018
Subjects
Questionnaires
Usability
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Summary:The System Usability Scale (SUS) is the most widely used standardized questionnaire for the assessment of perceived usability. This review of the SUS covers its early history from inception in the 1980s through recent research and its future prospects. From relatively inauspicious beginnings, when its originator described it as a "quick and dirty usability scale," it has proven to be quick but not "dirty." It is likely that the SUS will continue to be a popular measurement of perceived usability for the foreseeable future. When researchers and practitioners need a measure of perceived usability, they should strongly consider using the SUS.
ISSN:1044-7318
1532-7590
1044-7318
DOI:10.1080/10447318.2018.1455307