International sourcing of services: the “Homeshoring” alternative

The offshoring and outsourcing of service work from high-wage to low-wage countries has received considerable exposure in the popular press. Here, an alternative to offshoring is presented, called "Homeshoring." In Homeshoring, a process is decoupled, just as it would be if it were offshor...

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Bibliographic Details
Published inService business Vol. 1; no. 1; pp. 79 - 91
Main Authors Crane, Dustin, Stachura, Jim, Dalmat, Sheila, King-Metters, Kathryn, Metters, Rich
Format Journal Article
LanguageEnglish
Published Heidelberg Springer Nature B.V 01.03.2007
Subjects
Call centers
Cost control
Domestic markets
Economic development
Economic development corporations
Employees
Incentives
Offshore
Outsourcing
Studies
Tax credits
Tax rates
Wages & salaries
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Summary:The offshoring and outsourcing of service work from high-wage to low-wage countries has received considerable exposure in the popular press. Here, an alternative to offshoring is presented, called "Homeshoring." In Homeshoring, a process is decoupled, just as it would be if it were offshored, but the work is sent to low-wage areas within a firm's own country, rather than to another country. Homeshoring does not represent merely "domestic sourcing," as it implies a new relationship and a working relationship with governmental economic development agencies. The benefits and disadvantages of this strategic choice are examined.[PUBLICATION ABSTRACT]
ISSN:1862-8516
1862-8508
DOI:10.1007/s11628-006-0008-5