Evaluation of Photo Contents of Conversation Support System with Protocol Analysis Method

• Published in: International journal of advanced computer science & applications Vol. 9; no. 4
• Main Authors: Xiaochun, Zhou, Iwamoto, Miyuki, Kuwahara, Noriaki
• Format: Journal Article
• Language: English
• Published: West Yorkshire Science and Information (SAI) Organization Limited 2018
• Subjects: Older people; Support systems; Verbal communication; China
• ISSN: 2158-107X; 2156-5570
• DOI: 10.14569/IJACSA.2018.090404

With the deepening of aging and low birth rate in China, the solitary elderly or old couple living alone is becoming more and more, who has a higher risk of senile dementia caused by disuse of cognitive function because of loneliness without communication. Due to the shortage of care workers, the young volunteer is expected becoming communication partner for them. But it is difficult for the young volunteer without the experience of communication with the elderly, and for two generations to find common topics. However, Conversation Support System was proposed so that the elderly and the young volunteer can talk smoothly with common photo contents. In order to evaluate the utility of photo contents of the system in China, we did the conversation experiment by photos in China, to analyze the expression and stress of subjects during the conversation. As a result, the photos which made the elderly and the young volunteer feel easy and difficult for the conversation were found. Then we analyzed utterance data of subjects with protocol analysis method to discuss the common features of these photos.