Applying Chinese Verona Coding Definitions of Emotional Sequences (VR-CoDES) in ophthalmic consultations: An observational study

• Published in: Patient education and counseling Vol. 103; no. 7; pp. 1335 - 1342
• Main Authors: Yin, Meng, Cheng, Wenwu, Liu, Xinchun
• Format: Journal Article
• Language: English
• Published: Ireland Elsevier B.V 01.07.2020
• Subjects: China; Chinese VR-CoDES; Clinical Coding; Communication; Cues; Cultural difference; Emotional talk; Emotions; Humans; Nursing; Ophthalmic consultations; Physician-Patient Relations; Referral and Consultation; Reliability; Reproducibility of Results; China; Emotional talk; Chinese VR-CoDES; Cultural difference; Reliability; Ophthalmic consultations

•The inter/intra-rater reliability for cues/concerns and responses was acceptable.•Cues were more than concerns, and both were frequently elicited by patients.•Patients focused mostly on treatment effect, expenses, risk of operation and pain.•The ophthalmologist most frequently used "explicit r...