Design Thinking in Leading European Companies—Organizational and Spatial Issues

In the last decade, design thinking has been discussed as a new paradigm for dealing with complex business problems. The implementation of design thinking is linked with substantial changes in the organizational culture, and becomes visible in new approaches to designing office and learning spaces....

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Bibliographic Details
Published inJournal of innovation management (Porto) Vol. 7; no. 1; pp. 80 - 107
Main Authors Seifried, Juergen, S. Wasserbaech, Carola
Format Journal Article
LanguageEnglish
Published Porto Portugal Association Journal of Innovation Management (Associação Journal of Innovation Management) - NIPC 514006935 27.05.2019
Universidade do Porto, Faculdade de Engenharia (FEUP)
Subjects
Corporate culture
Design thinking
designerly thinking
Implementation
innovation
office space
Organizational culture
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Summary:In the last decade, design thinking has been discussed as a new paradigm for dealing with complex business problems. The implementation of design thinking is linked with substantial changes in the organizational culture, and becomes visible in new approaches to designing office and learning spaces. To analyze proponents’ perspectives on the implementation process, we adapted Schein’s (1990, 2017) approach of different layers of an organizational culture. In general, two layers in an organization are addressed, namely visible artifacts and behaviors, as well as basic principles to think about approaches to deal with business problems (mindset). In total, eight semi-structured expert interviews were conducted with proponents to learn more about the implementation of design thinking and the architecture of related office spaces. The findings suggest that design thinking addresses both aspects—the provision and inner design of physical space as well as a change of mindset.
ISSN:2183-0606
2183-0606
DOI:10.24840/2183-0606_007.001_0006