The Workplace Social Exchange Network A Multilevel, Conceptual Examination

In this article, the authors present a framework (the Workplace Social Exchange Network) that draws from multiple streams of social exchange research. The authors attempt to provide an integrative, cross-level theory for understanding the diverse social exchanges that occur in the work-place. Within...

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Bibliographic Details
Published inGroup & organization management Vol. 27; no. 1; pp. 142 - 167
Main Authors Cole, Michael S., Schaninger, William S., Harris, Stanley G.
Format Journal Article
LanguageEnglish
Published Thousand Oaks, CA Sage Publications 01.03.2002
SAGE PUBLICATIONS, INC
Subjects
Behavior
Employees
Group dynamics
Influence
Leader-member exchange
Organizational behavior
Self interest
Social exchange theory
Studies
Supervisors
Work environment
United States > US
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Summary:In this article, the authors present a framework (the Workplace Social Exchange Network) that draws from multiple streams of social exchange research. The authors attempt to provide an integrative, cross-level theory for understanding the diverse social exchanges that occur in the work-place. Within the workplace, there are a number of social exchanges that may take place between an individual and (a) the organization, (b) their supervisor, and (c) their work group. Surprisingly, researchers have overlooked the influence of social exchanges between employees and their work groups. To the authors’ knowledge, this is the first article that collectively discusses the influences and interactions between the three predominate social exchange domains. In addition, the authors provide testable propositions that specify relationships between domains of exchange relationships, moderating organizational factors, and employee outcomes.
ISSN:1059-6011
1552-3993
DOI:10.1177/1059601102027001008