Management and planning tools

There are now many tools to assist in developing increased overall quality and supporting total quality management. These management tools are now recognized as valuable - often essential. Other tools which are now being integrated include quality function deployment (QFD), Hoshin Planning, and desi...

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Bibliographic Details
Published inTraining for quality Vol. 3; no. 2; pp. 34 - 37
Main Author Anjard, Ronald P
Format Journal Article
LanguageEnglish
Published Bradford MCB UP Ltd 01.06.1995
Emerald Group Publishing Limited
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Summary:There are now many tools to assist in developing increased overall quality and supporting total quality management. These management tools are now recognized as valuable - often essential. Other tools which are now being integrated include quality function deployment (QFD), Hoshin Planning, and design of experiments (DOE). The key to product improvement and customer satisfaction lies in problem solving with facts. These management tools are essential to support these goals.
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ISSN:0968-4875
1758-6895
DOI:10.1108/09684879510087512