Chatbot Integration in Few Patterns

• Published in: IEEE internet computing Vol. 25; no. 3; pp. 52 - 59
• Main Authors: Baez, Marcos, Daniel, Florian, Casati, Fabio, Benatallah, Boualem
• Format: Journal Article
• Language: English
• Published: IEEE 01.05.2021
• Subjects: Chatbots; Computer architecture; Internet; Meteorology; Natural language processing; Software systems; Task analysis

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a...