The use of social media storytelling for help-seeking and help-receiving among Nigerian refugees of the Ukraine–Russia war

•The war between Russia and Ukraine has displaced many people, thus resulting to over 2 million refugees in just weeks.•Nigeria is among the countries whose citizens have been refugees as a result of the war.•Many Nigerians took to social media to seek help as a result of their refugee status in the...

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Published inTelematics and informatics Vol. 71; p. 101836
Main Authors Talabi, Felix Olajide, Aiyesimoju, Ayodeji Boluwatife, Lamidi, Ishola Kamorudeen, Bello, Samson Adedapo, Okunade, Joshua Kayode, Ugwuoke, Chinedu Joel, Gever, Verlumun Celestine
Format Journal Article
LanguageEnglish
Published Oxford Elsevier Ltd 01.07.2022
Elsevier Science Ltd
Subjects
Communications systems
Digital media
Displaced persons
Help receiving
Help-seeking
Refugees
Russia
Social media
Social networks
Storytelling
Ukraine
War
Ukraine
Russia
Help receiving
Social media
Storytelling
Help-seeking
Ukraine
War
Russia
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Summary:•The war between Russia and Ukraine has displaced many people, thus resulting to over 2 million refugees in just weeks.•Nigeria is among the countries whose citizens have been refugees as a result of the war.•Many Nigerians took to social media to seek help as a result of their refugee status in the country.•It is not clear if such social media storytelling contributed in the help received. The objective of this study was to determine the utilization of social media storytelling for seeking and receiving help among Nigerian refugees who were displaced by the war between Russia and Ukraine. The researchers also used variables from the theory of communication infrastructure to determine how they ascertain the promptness of the help received. The descriptive survey research design was used for the study with a structured questionnaire as the instrument for data collection. The result of the study showed a significant positive correlation between social media storytelling and help-seeking and help-receiving among Nigerian refugees who were displaced by the war. The additional result showed that communication systems determined the promptness in receiving help. In particular, the macro-level was found to be more effective in promptness of help received than meso and micro levels. The theoretical and practical implications of these results have been highlighted.
ISSN:0736-5853
1879-324X
DOI:10.1016/j.tele.2022.101836