Towards a typology of questions for requirements elicitation interviews

Interviewing is known to be one of the most common requirements elicitation techniques. Interviews are driven by a series of questions asked for the purpose of receiving responses that can help understanding the domain and the needs of stakeholders. However, what constitutes a successful choice and...

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Bibliographic Details
Published in2021 IEEE 29th International Requirements Engineering Conference (RE) pp. 384 - 389
Main Authors Zaremba, Olesya, Liaskos, Sotirios
Format Conference Proceeding
LanguageEnglish
Published IEEE 01.09.2021
Subjects
Conferences
Encoding
Instruments
Interview
Reliability theory
Requirements Elicitation
Requirements Engineering
Standardization
Systematics
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Summary:Interviewing is known to be one of the most common requirements elicitation techniques. Interviews are driven by a series of questions asked for the purpose of receiving responses that can help understanding the domain and the needs of stakeholders. However, what constitutes a successful choice and ordering of questions continues to be more of an art than a systematic process. We review literature from a broad range of disciplines in which interviewing is widely applied, in order to identify a set of categories for characterizing interview questions. The resulting typology aims at offering an initial coding language for qualitatively analyzing interview content. Such coding language can be further validated for its reliability to enable standardization and community-wide reuse. We offer examples of how such an instrument would help researchers develop and evaluate both descriptive and normative theories of interviewing.
ISSN:2332-6441
DOI:10.1109/RE51729.2021.00042