Health insurance literacy in community health center staff
Aim Community health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance literacy (HIL) of CHC staff and identify factors associated with HIL. Subjects and methods One hundred and fifty-two staff members from three he...
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| Published in | Journal of public health Vol. 29; no. 6; pp. 1261 - 1265 |
|---|---|
| Main Authors | , , |
| Format | Journal Article |
| Language | English |
| Published |
Berlin/Heidelberg
Springer Berlin Heidelberg
01.12.2021
Springer Nature B.V |
| Subjects | |
| Online Access | Get full text |
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| Abstract | Aim
Community health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance literacy (HIL) of CHC staff and identify factors associated with HIL.
Subjects and methods
One hundred and fifty-two staff members from three health centers completed an anonymous survey that assessed their knowledge and confidence in utilizing health insurance plans.
Results
Multivariate logistic regression was performed to identify predictors of HIL. The average HIL score among CHC staff was 6.3 out of 10. Education, occupation, race/ethnicity, and self-reported health status were all significantly associated with average HIL score.
Conclusion
The results of this study demonstrate a need for health insurance training among staff who help patients navigate health care. |
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| AbstractList | Aim
Community health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance literacy (HIL) of CHC staff and identify factors associated with HIL.
Subjects and methods
One hundred and fifty-two staff members from three health centers completed an anonymous survey that assessed their knowledge and confidence in utilizing health insurance plans.
Results
Multivariate logistic regression was performed to identify predictors of HIL. The average HIL score among CHC staff was 6.3 out of 10. Education, occupation, race/ethnicity, and self-reported health status were all significantly associated with average HIL score.
Conclusion
The results of this study demonstrate a need for health insurance training among staff who help patients navigate health care. AimCommunity health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance literacy (HIL) of CHC staff and identify factors associated with HIL.Subjects and methodsOne hundred and fifty-two staff members from three health centers completed an anonymous survey that assessed their knowledge and confidence in utilizing health insurance plans.ResultsMultivariate logistic regression was performed to identify predictors of HIL. The average HIL score among CHC staff was 6.3 out of 10. Education, occupation, race/ethnicity, and self-reported health status were all significantly associated with average HIL score.ConclusionThe results of this study demonstrate a need for health insurance training among staff who help patients navigate health care. |
| Author | Williams, Cory B. Pensa, Mellisa A. Olson, Douglas P. |
| Author_xml | – sequence: 1 givenname: Cory B. surname: Williams fullname: Williams, Cory B. organization: Fair Haven Community Health Care, Service to Improve Community Health (STICH) AmeriCorps Program, Community Health Center Association of Connecticut – sequence: 2 givenname: Mellisa A. surname: Pensa fullname: Pensa, Mellisa A. email: m.pensa@fhchc.org organization: Fair Haven Community Health Care – sequence: 3 givenname: Douglas P. surname: Olson fullname: Olson, Douglas P. organization: Fair Haven Community Health Care |
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| Cites_doi | 10.1016/j.pec.2018.08.033 10.1080/10810730.2014.936568 10.1001/jamanetworkopen.2018.4796 10.1016/j.jhealeco.2013.04.004 10.1111/phn.12385 10.1177/2381468318760298 |
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| Keywords | Health insurance Community health center Health insurance literacy Literacy Consumer health information |
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| References | Smith, Monti, Mir, Peters, Tipirneni, Politi (CR11) 2018; 26 Villagra, Bhuva, Coman, Smith, Fifield (CR13) 2019; 25 CR5 CR7 (CR4) 2001 CR9 Adepoju, Mask, McLeod (CR1) 2019; 64 Tipirneni, Politi, Kullgren, Kieffer, Goold, Scherer (CR12) 2018; 1 CR10 Ghaddar, Byun, Krishnaswami (CR3) 2018; 101 Loewenstein, Friedman, McGill (CR6) 2013; 32 Edward, Morris, Mataoui, Granberry, Williams, Torres (CR2) 2018; 35 Paez, Mallery, Noel (CR8) 2014; 19 VG Villagra (1250_CR13) 2019; 25 Institute of Medicine (US) Committee on the Consequences of Uninsurance (1250_CR4) 2001 KA Paez (1250_CR8) 2014; 19 O Adepoju (1250_CR1) 2019; 64 G Loewenstein (1250_CR6) 2013; 32 1250_CR10 1250_CR5 1250_CR9 J Edward (1250_CR2) 2018; 35 1250_CR7 KT Smith (1250_CR11) 2018; 26 R Tipirneni (1250_CR12) 2018; 1 S Ghaddar (1250_CR3) 2018; 101 |
| References_xml | – volume: 101 start-page: 2233 issue: 12 year: 2018 end-page: 2240 ident: CR3 article-title: Health insurance literacy and awareness of the Affordable Care Act in a vulnerable Hispanic population publication-title: Patient Educ Couns doi: 10.1016/j.pec.2018.08.033 contributor: fullname: Krishnaswami – volume: 25 start-page: e71 issue: 3 year: 2019 end-page: e75 ident: CR13 article-title: Health insurance literacy: disparities by race, ethnicity, and language preference publication-title: Am J Manag Care contributor: fullname: Fifield – volume: 19 start-page: 225 year: 2014 end-page: 239 ident: CR8 article-title: Development of the health insurance literacy measure (HILM): conceptualizing and measuring consumer ability to choose and use private health insurance publication-title: J Health Commun doi: 10.1080/10810730.2014.936568 contributor: fullname: Noel – volume: 1 start-page: e184796 issue: 7 year: 2018 ident: CR12 article-title: Association between health insurance literacy and avoidance of health care services owing to cost publication-title: JAMA Netw Open doi: 10.1001/jamanetworkopen.2018.4796 contributor: fullname: Scherer – ident: CR10 – volume: 26 start-page: 2381468318760298 issue: 3 year: 2018 ident: CR11 article-title: Access is necessary but not sufficient: factors influencing delay and avoidance of health care services publication-title: MDM Policy Pract contributor: fullname: Politi – ident: CR9 – volume: 32 start-page: 850 year: 2013 end-page: 862 ident: CR6 article-title: Consumers’ misunderstanding of health insurance publication-title: J Health Econ doi: 10.1016/j.jhealeco.2013.04.004 contributor: fullname: McGill – volume: 64 start-page: 79 year: 2019 end-page: 89 ident: CR1 article-title: Factors associated with health insurance literacy: proficiency in finding, selecting, and making appropriate decisions publication-title: J Healthc Manag contributor: fullname: McLeod – ident: CR5 – ident: CR7 – volume: 35 start-page: 175 issue: 3 year: 2018 end-page: 183 ident: CR2 article-title: The impact of health and health insurance literacy on access to care for Hispanic/Latino communities publication-title: Public Health Nurs doi: 10.1111/phn.12385 contributor: fullname: Torres – year: 2001 ident: CR4 publication-title: Why health insurance matters – volume: 19 start-page: 225 year: 2014 ident: 1250_CR8 publication-title: J Health Commun doi: 10.1080/10810730.2014.936568 contributor: fullname: KA Paez – ident: 1250_CR7 – ident: 1250_CR10 – volume: 32 start-page: 850 year: 2013 ident: 1250_CR6 publication-title: J Health Econ doi: 10.1016/j.jhealeco.2013.04.004 contributor: fullname: G Loewenstein – ident: 1250_CR5 – ident: 1250_CR9 – volume: 1 start-page: e184796 issue: 7 year: 2018 ident: 1250_CR12 publication-title: JAMA Netw Open doi: 10.1001/jamanetworkopen.2018.4796 contributor: fullname: R Tipirneni – volume: 26 start-page: 238146831876029 issue: 3 year: 2018 ident: 1250_CR11 publication-title: MDM Policy Pract doi: 10.1177/2381468318760298 contributor: fullname: KT Smith – volume: 64 start-page: 79 year: 2019 ident: 1250_CR1 publication-title: J Healthc Manag contributor: fullname: O Adepoju – volume: 101 start-page: 2233 issue: 12 year: 2018 ident: 1250_CR3 publication-title: Patient Educ Couns doi: 10.1016/j.pec.2018.08.033 contributor: fullname: S Ghaddar – volume: 25 start-page: e71 issue: 3 year: 2019 ident: 1250_CR13 publication-title: Am J Manag Care contributor: fullname: VG Villagra – volume-title: Why health insurance matters year: 2001 ident: 1250_CR4 contributor: fullname: Institute of Medicine (US) Committee on the Consequences of Uninsurance – volume: 35 start-page: 175 issue: 3 year: 2018 ident: 1250_CR2 publication-title: Public Health Nurs doi: 10.1111/phn.12385 contributor: fullname: J Edward |
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Community health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance... AimCommunity health center (CHC) staff play a key role in connecting vulnerable patients to health services. This study aims to gauge the health insurance... |
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| Title | Health insurance literacy in community health center staff |
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