An expert system development tool for non AI experts

• Published in: Expert systems with applications Vol. 38; no. 1; pp. 597 - 609
• Main Authors: Ruiz-Mezcua, B., Garcia-Crespo, A., Lopez-Cuadrado, J.L., Gonzalez-Carrasco, I.
• Format: Journal Article
• Language: English
• Published: Elsevier Ltd 01.01.2011
• Subjects: Artificial intelligence; Evolution; Expert system framework; Expert system tool; Expert systems; Internet; Joints; Knowledge representation; Mobile communication systems; Non AI experts; Web-based expert systems; World Wide Web; Expert system tool; Expert system framework; Non AI experts; Web-based expert systems; Knowledge representation
• ISSN: 0957-4174; 1873-6793
• DOI: 10.1016/j.eswa.2010.07.009

From their first applications until now, expert systems have provided solutions to multiple problems in companies of all types. With the advent of the Internet and its evolution, web-based expert systems have become very important. Moreover, the arrival of new mobile devices that can connect to the Internet has made it easy to access information from any place at any time, creating new requirements for web systems. The creation of an expert system normally requires certain technical knowledge and concepts of artificial intelligence (AI). If the need to make it accessible through the Internet is added, the degree of technical knowledge necessary for its development is greater, entailing an unaffordable cost for small and medium-sized companies. In this article, we present a tool for the development of web-based expert systems which permits the expert to define the knowledge without having to know anything about AI. The proposed inference engine is integrated in a web server through which it can be accessed from any device with an Internet connection. Finally, the article presents examples of developments achieved via the proposed framework.