Study on Measuring the Performance of the Education System with the Help of Key Performance Indicators

Abstract The paper carries out a study based on the procedural approach of quality management in the educational system, with application on the military field, in order to measure organizational performance. Therefore, the evaluation methodology comprises a series of steps that can be found as subc...

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Bibliographic Details
Published inScientific Bulletin Vol. 25; no. 2; pp. 126 - 135
Main Authors Virca, Ioan, Rusu, Maria-Lucia
Format Journal Article
LanguageEnglish
Published Sciendo 01.12.2020
Subjects
educational system
key performance indicators
procedural approach
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Summary:Abstract The paper carries out a study based on the procedural approach of quality management in the educational system, with application on the military field, in order to measure organizational performance. Therefore, the evaluation methodology comprises a series of steps that can be found as subchapters in the paper. The procedural approach of performance evaluation allows the development of an integrated vision of the interdependencies and interactions between the specific processes, which favors an efficient analysis of the quality and quantity of the obtained results. The conclusions of the analysis are materialized in measures to improve the organizational processes, thus contributing to the achievement of an efficient quality management in the educational system.
ISSN:1224-5178
2451-3148
DOI:10.2478/bsaft-2020-0018