Customer citizenship behavior on social networking sites The role of relationship quality, identification, and service attributes

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Bibliographic Details
Published inInternet research Vol. 27; no. 2; pp. 428 - 448
Main Authors Wu, Shih-Hao, Huang, Stephen Chi-Tsun, Tsai, Ching-Yi Daphne, Lin, Pei-Yi
Format Journal Article
LanguageEnglish
Published 01.01.2017
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ISSN:1066-2243
DOI:10.1108/IntR-12-2015-0331