Customer citizenship behavior on social networking sites The role of relationship quality, identification, and service attributes
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Published in | Internet research Vol. 27; no. 2; pp. 428 - 448 |
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Main Authors | , , , |
Format | Journal Article |
Language | English |
Published |
01.01.2017
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Online Access | Get full text |
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ISSN: | 1066-2243 |
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DOI: | 10.1108/IntR-12-2015-0331 |