Hospitality and tourism industry amid COVID-19 pandemic: voices from small Mediterranean town

PurposeThe study sought to examine the impacts of COVID-19 on tourism from the stakeholder perspective in the case of Famagusta town in Northern Cyprus.Design/methodology/approachVia a qualitative research approach, data are collected through face-to-face interviews from direct and indirect tourism...

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Bibliographic Details
Published inInternational hospitality review Vol. 37; no. 2; pp. 243 - 264
Main Authors Jafari, Kaveh, Özduran, Ali, Saydam, Mehmet Bahri
Format Journal Article
LanguageEnglish
Published Bingley Emerald Publishing Limited 07.11.2023
Emerald Group Publishing Limited
Subjects
Coronaviruses
COVID-19
Employees
Global economy
Hospitality industry
Hotels & motels
Investigations
Leadership
Occupational safety
Pandemics
Ports
Qualitative research
Tourism
Tourist attractions
Cyprus
Hospitality
Themes
Small island
Tourism industry
Qualitative study
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Summary:PurposeThe study sought to examine the impacts of COVID-19 on tourism from the stakeholder perspective in the case of Famagusta town in Northern Cyprus.Design/methodology/approachVia a qualitative research approach, data are collected through face-to-face interviews from direct and indirect tourism stakeholders operating in Famagusta. A judgmental sampling strategy was employed to collect data from tourism stakeholders on the impacts of COVID-19 on tourism. Descriptive data analysis is engaged to report the results.FindingsResults of the study showed that the novel coronavirus has hampered the tourism sector in Famagusta, Northern Cyprus. Indeed, as the globe suffered its effects in terms of economic gains, business and business closure. It has been the same with Famagusta, while a few private sectors positively gained (Internet and Technology), all other tourism-reliant sectors such as hotels, restaurants, travel agencies and the transport sector massively suffered as a result of the global lockdown due to COVID-19 pandemic.Originality/valueGiven the ever-changing state of knowledge and scarcity of literature, the current study seeks to summarize what has been learned from previous crises and back it up with qualitative research including senior industry stakeholders.
ISSN:2516-8142
2516-8142
DOI:10.1108/IHR-07-2021-0054