Stakeholder’s Needs Analysis Methodology For Civil Aircraft Projects

Abstract Aircraft product development process is quite complex, involving many stakeholders. Therefore, aircraft owner manufacturers need to fully capture the needs of stakeholders at the beginning of design, establish analysis methods of stakeholder’s needs, and transform “customer voice” into airc...

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Bibliographic Details
Published inJournal of physics. Conference series Vol. 1827; no. 1; p. 12117
Main Authors Yuwei, He, Haomin, Li, Xinai, Zhang, Yaming, Shi, Fudong, Chen
Format Journal Article
LanguageEnglish
Published Bristol IOP Publishing 01.03.2021
Subjects
Aircraft
Analytic hierarchy process
Decision analysis
Hierarchies
Physics
Product development
Quality function deployment
Stakeholders
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Summary:Abstract Aircraft product development process is quite complex, involving many stakeholders. Therefore, aircraft owner manufacturers need to fully capture the needs of stakeholders at the beginning of design, establish analysis methods of stakeholder’s needs, and transform “customer voice” into aircraft development requirements, so as to ensure that the aircraft products can meet the needs of stakeholders. This paper introduces stakeholder’s needs analysis methods such as quality function deployment (QFD), analytic hierarchy process (AHP), and analytic network process (ANP). This paper establishes a Stakeholder’s needs analysis model, which can be used to carry out stakeholder’s needs analysis of civil aircraft.
ISSN:1742-6588
1742-6596
DOI:10.1088/1742-6596/1827/1/012117