Measuring HRM effectiveness: Considering multiple stakeholders in a global context

Strategic human resource management research has mostly gravitated towards financial measures of performance in order to assess the effectiveness of human resource management initiatives. In this paper, we argue that focusing on organizational performance mainly from financial stakeholders' per...

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Bibliographic Details
Published inHuman resource management review Vol. 16; no. 2; pp. 209 - 218
Main Authors Colakoglu, Saba, Lepak, David P., Hong, Ying
Format Journal Article
LanguageEnglish
Published Greenwich Elsevier Inc 01.06.2006
Elsevier Science Ltd
Subjects
Effectiveness studies
Financial performance
Globalization
Human resource management
Management theory
Organizational performance
Performance evaluation
Stakeholders
Strategic human resource management
Organizational performance
Stakeholders
Globalization
Strategic human resource management
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Summary:Strategic human resource management research has mostly gravitated towards financial measures of performance in order to assess the effectiveness of human resource management initiatives. In this paper, we argue that focusing on organizational performance mainly from financial stakeholders' perspective is no longer sufficient. We discuss the implications of globalization, changing nature of work and the need to satisfy multiple stakeholders on how we measure the effectiveness of human resource management systems. We provide examples from several reach streams that focus on stakeholders other than shareholders as their main outcome of interest.
ISSN:1053-4822
1873-7889
DOI:10.1016/j.hrmr.2006.03.003