The Impact of Role Conflict/Facilitation on Core and Discretionary Behaviors: Testing a Mediated Model

It was hypothesized that individuals perceiving high levels of conflict between their work and non-work life roles would exhibit reduced levels of organizational citizenship behaviors (OCB). A new measure of inter-role conflict and facilitation was tested on 169 full-time employed MBA students. Resu...

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Bibliographic Details
Published inJournal of management Vol. 23; no. 4; pp. 583 - 601
Main Authors Tompson, Holly B., Werner, Jon M.
Format Journal Article
LanguageEnglish
Published Thousand Oaks, CA Sage Publications 01.08.1997
Sage Publications Ltd
Subjects
Altruism
Citizenship
Conflict
Employees
Hypotheses
Impact analysis
Incumbency
Job satisfaction
Loyalty
Organizational behavior
Perceptions
Roles
Studies
Success
United States > US
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Summary:It was hypothesized that individuals perceiving high levels of conflict between their work and non-work life roles would exhibit reduced levels of organizational citizenship behaviors (OCB). A new measure of inter-role conflict and facilitation was tested on 169 full-time employed MBA students. Results primarily supported the direct effects of role conflict on OCB. However, organizational commitment was found to mediate the relationship between role conflict and the OCB dimension of loyalty. Research and organizational implications are discussed.
ISSN:0149-2063
1557-1211
DOI:10.1177/014920639702300405