TQM implementation factors for software development: an empirical study
There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is oft...
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| Published in | Software quality journal Vol. 7; no. 3-4; p. 239 |
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| Main Authors | , |
| Format | Journal Article |
| Language | English |
| Published |
Dordrecht
Springer Nature B.V
01.01.1998
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| Subjects | |
| Online Access | Get full text |
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| Abstract | There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results. |
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| AbstractList | There is a need for methodologies which can enhance the quality of software and improve software developmental efficiencies. One such approach commonly used by software development enterprises is Total Quality Management (TQM). To assess the effectiveness of a TQM program, a key question that is often posed is: What are the salient underlying constructs (factors) essential to a successful TQM program? This study examines these issues in the domain of software development. An analysis of the data gathered from 247 software development sites shows 8 factors pertinent to an effective TQM program in software development. Also, this study compares and contrasts these factors with the Malcolm Baldrige Award criteria and other published results. |
| Author | Nath, Ravinder Parzinger, Monica J |
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| CitedBy_id | crossref_primary_10_1016_j_jss_2006_06_014 crossref_primary_10_1108_17542730910995837 crossref_primary_10_1080_1478336032000090950 crossref_primary_10_1300_J130v09n01_04 crossref_primary_10_1080_10686967_2004_11919096 crossref_primary_10_1080_14783360903036962 crossref_primary_10_1080_10686967_2004_11919120 crossref_primary_10_1108_17542731311299582 crossref_primary_10_1007_s11219_014_9246_2 crossref_primary_10_1080_10686967_2006_11918548 crossref_primary_10_1080_14783363_2018_1438842 crossref_primary_10_4018_ijkm_2014010104 crossref_primary_10_1080_1478336042000183398 crossref_primary_10_1007_s11219_006_0037_2 |
| ContentType | Journal Article |
| Copyright | Kluwer Academic Publishers 1998 |
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| DOI | 10.1023/A:1008931305952 |
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| SubjectTerms | Corporate culture Design ISO standards Philosophy Principles Quality management Software development Software engineering Software quality System theory Total quality |
| Title | TQM implementation factors for software development: an empirical study |
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