Examination of Cover Evaluation Results of Teacher’s Certificate Renewal Classes about Injury Prevention: Application of Text Mining and Customer Satisfaction Analysis

• Published in: Rigaku ryoho kagaku Vol. 33; no. 6; pp. 975 - 980
• Main Authors: AZUMA, Nobuhide, SUGANO, Tomonari, SAGARA, Erika, SHIMIZU, Itsuroh, SOMEYA, Fujiko
• Format: Journal Article
• Language: Japanese; English
• Published: Tokyo The Society of Physical Therapy Science 2018; Japan Science and Technology Agency
• Subjects: Injury prevention; physical therapist; teacher’s certificate renew class
• ISSN: 1341-1667; 2434-2807
• DOI: 10.1589/rika.33.975

[Purpose] We investigated items for improvement in classes about injury prevention given by physical therapists on a teacher’s certificate renewal course. [Participants and Methods] We reviewed the class contents given to 105 attendees, and identified items for improvement. [Results] The attendees expectation before the class was injury prevention that could be practiced on site. Classes which adopted a practical skills-based approach were highly regarded, and had satisfaction ratings of more than 80%. However, improvement was necessary concerning play for kindergarteners. Improvements regarding the class start time and handouts were also necessary. [Conclusion] Through this study, it was possible to identify attendees expectations and class items needing improvement. We also understood that, having clarified items for investigation, we could further refine the future class method.