Empowerment in veterinary clinics: the role of trust in delegation

Several authors have suggested that trust is important to empowerment. This research develops the theoretical relationship between empowerment and trust. Trust, defined as a willingness to be vulnerable, was found to contribute to managers' taking greater risks in their relationships with their...

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Bibliographic Details
Published inJournal of trust research Vol. 6; no. 1; pp. 76 - 90
Main Authors David Schoorman, F., Mayer, Roger C., Davis, James H.
Format Journal Article
LanguageEnglish
Published Routledge 02.01.2016
Subjects
BARS
delegation
empowerment
measurement
Peter Ping Li
risk
Trust
trustworthiness
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Summary:Several authors have suggested that trust is important to empowerment. This research develops the theoretical relationship between empowerment and trust. Trust, defined as a willingness to be vulnerable, was found to contribute to managers' taking greater risks in their relationships with their employees through increased delegation of authority. Results show strong support that trust for an employee is a function of the employee's perceived ability, benevolence, and integrity, as well as the manager's propensity to trust.
ISSN:2151-5581
2151-559X
DOI:10.1080/21515581.2016.1153479