Effects of Inter-organizational Justice on Dimensions of Organizational Citizenship Behaviours: A Study on Kuwait Ministries’ Employees

• Published in: Management and labour studies Vol. 45; no. 4; pp. 444 - 470
• Main Authors: Zayed, Mohammad, Jauhar, Junaimah, Mohaidin, Zurina, Murshid, Mohsen Ali
• Format: Journal Article
• Language: English
• Published: New Delhi, India SAGE Publications 01.11.2020; Sage Publications Ltd
• Subjects: Altruism; Distributive justice; Employees; Organizational justice; Perceptions; Procedural justice; Kuwait; interactional; procedural; distributive; Inter-organization justice; public organizations; OCB
• ISSN: 0258-042X; 2321-0710
• DOI: 10.1177/0258042X20939026

The aim of this article is to model the relationships between three different dimensions of inter-organizational justice (procedural, interactional and distributive) and their influence on five dimensions of organizational citizenship behaviour (OCB) (altruism, sportsmanship, conscientiousness, courtesy and civic virtue) in public sector organizations. The partial least square (PLS) path method was used to explore the nature of the relationships. The survey was self-administered to 573 employees working in nine different government ministries in Kuwait, with a response rate of 373. The results indicate that employees’ perceptions of interactional justice positively influence their perceptions of procedural justice, distributive justice, altruism, civic virtue, conscientiousness, courtesy and sportsmanship. In addition, the results showed the perceived interactional justice of employees has an indirect effect on all dimensions of OCBs through their distributive justice perceptions. The results also revealed that interactional justice has only an indirect effect on altruism, sportsmanship, and courtesy through procedural fairness. Directors of public organizations should pay particular attention to offering a higher level of interactive justice that can strongly improve employee perception of distributive and procedural justice. This, in turn, may show high degrees of civic virtue, sportsmanship, altruism, courtesy, and conscience behavior among employees.