Are you too happy to serve others? When and why positive affect makes customer mistreatment experience feel worse

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Published inOrganizational behavior and human decision processes Vol. 172; p. 104188
Main Authors Lee, Randy, Mai, Ke Michael, Qiu, Feng, Ilies, Remus, Tang, Pok Man
Format Journal Article
LanguageEnglish
Published 01.09.2022
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ArticleNumber 104188
Author Ilies, Remus
Tang, Pok Man
Mai, Ke Michael
Qiu, Feng
Lee, Randy
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crossref_primary_10_1016_j_obhdp_2024_104334
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