Are you too happy to serve others? When and why positive affect makes customer mistreatment experience feel worse
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Published in | Organizational behavior and human decision processes Vol. 172; p. 104188 |
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Main Authors | , , , , |
Format | Journal Article |
Language | English |
Published |
01.09.2022
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Online Access | Get full text |
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ISSN: | 0749-5978 |
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DOI: | 10.1016/j.obhdp.2022.104188 |