Accreditation and certification of hospital quality: different or similar?

The external evaluation and management of hospital quality are two intimately related aspects of the same phenomenon: the need to improve the quality of health services and provide confidence of this quality to all stakeholders. The objective of this study is to analyze the hospital accreditation pr...

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Bibliographic Details
Published inRevista de ingeniería biomédica Vol. 11; no. 21; pp. 35 - 41
Main Authors Bretaña, R M Guerra, Álvarez, Y A Marín
Format Journal Article
LanguageEnglish
Portuguese
Published Medellín Escuela de Ingeniería de Antioquia, Sede de Las Palmas 01.01.2017
Fondo Editorial EIA, Escuela de Ingeniería de Antioquia EIA-, Universidad CES
Subjects
Accreditation
Acreditación
Acreditação
calidad hospitalaria
certificación ISO 9001
Certification
certification ISO 9001
certificação ISO 9001
ENGINEERING, MULTIDISCIPLINARY
Health care
Health risks
Health services
hospital quality
Medical equipment
Patient safety
qualidade hospitalar
Quality management
Risk management
Colombia
calidad hospitalaria
certification ISO 9001
Acreditación
certificação ISO 9001
hospital quality
Accreditation
Acreditação
qualidade hospitalar
certificación ISO 9001
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Summary:The external evaluation and management of hospital quality are two intimately related aspects of the same phenomenon: the need to improve the quality of health services and provide confidence of this quality to all stakeholders. The objective of this study is to analyze the hospital accreditation programs and ISO 9001 quality management and certification schemes of health institutions, as well as to identify the benefits of each of them, their similarities and differences. Hospital accreditations and ISO 9001 certifications are important instruments to improve the health service quality and to give confidence to the society about the health care provider. Both guide management strategies to improve service quality and patient safety. They differ in some aspects: accreditation is based on the best practices of the quality of the medical assistance and have a more technical character. The ISO 9001 standard is more process oriented and constitutes a suitable framework for incorporating the requirements of hospital accreditation programs and existing international methodologies for risk management in health institutions.
ISSN:1909-9762
1909-9991
1909-9991
DOI:10.24050/19099762.n21.2017.1170