Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues
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Published in | Journal of marketing Vol. 52; no. 1; p. 93 |
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Main Author | |
Format | Journal Article |
Language | English |
Published |
01.01.1988
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Online Access | Get full text |
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ISSN: | 0022-2429 |
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DOI: | 10.2307/1251688 |