A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior

This paper presents a casual structure model between emotional intelligence and organizational citizenship behavior by using organizational commitment as mediator variable. The study is accomplished among 324 employees of united bus company in city of Tehran, Iran. Using structural equation modeling...

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Bibliographic Details
Published inInternational journal of industrial engineering computations Vol. 4; no. 6; pp. 1103 - 1106
Main Authors Chehrazi, Saman, Hoseini Shakib, Mehrdad, Askari Azad, Mohammad Hosein
Format Journal Article
LanguageEnglish
Published Growing Science 01.06.2014
Subjects
Emotional intelligence
Organizational citizenship behavior
Organizational commitment
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Summary:This paper presents a casual structure model between emotional intelligence and organizational citizenship behavior by using organizational commitment as mediator variable. The study is accomplished among 324 employees of united bus company in city of Tehran, Iran. Using structural equation modeling, the study has confirmed that emotional intelligence influenced on organizational citizenship behavior and commitment. The study also confirms that organizational commitment influenced on organizational citizenship behavior. Finally, the study has confirmed that there were significant relationships between emotional intelligence and its dimensions with organizational citizenship behavior and organizational commitment of employees.
ISSN:1923-9335
1923-2934
1923-9343
1923-2934
DOI:10.5267/j.msl.2014.5.022