Prioritization and assessment of safety key performance indicators in an automotive industry

• Published in: Sigurnost Vol. 63; no. 4; pp. 347 - 361
• Main Authors: Kanrash, Fakhradin Ahmadi, Anbardan, Asghar Noran, Alimohammadi, Iraj, Abolghasemi, Jamileh, Yarahmadi, Rasoul, Chalak, Mohammad Hossein, Vosoughi, Shahram
• Format: Journal Article
• Language: English
• Published: Zagreb Croatian Association of Technical Examiners 28.12.2021
• Subjects: Analytic hierarchy process; Automobile industry; Business metrics; Compliance; Decision making; Indicators; Occupational accidents; Occupational safety; Performance evaluation; Risk assessment; Safety; Safety management; Validity
• ISSN: 0350-6886; 1848-6347
• DOI: 10.31306/s.63.4.1

The performance of any management system needs to be monitored with adequate and proper indicators. This study aimed to identify, set priorities and assess key indicators for implementing an effective performance evaluation system. This descriptive-analytical study was carried out in three phase. In first phase, a semi-structured interview as well as a review of the company's documentation and studies carried out, then a set of key indicators were collected and selected. The validity of the indicators were determined by experts (N = 11) and indicators were prioritized using Analytic Hierarchy Process (AHP) according to SMART (Specific, Measurable, Achievable, Relevant, and Time- bound) criteria. Following the study framework, a primary set of 60 Key Performance Indicators (KPIs) were collected. The results of the validity assessment showed 23 indicators had acceptable validity. The results of examining the relationships between the indicators showed that the percentage of corrected non- compliance and the number of risk assessments had a significant relationships with the total number of work-related lost time injuries as a lagging indicator. According to the results, the four the most important key performance indicators to assess the safety performance in the automotive industry were as follows: the number of risk assessments conducted, the percentage of corrected non- compliance, the percentage of safety educational programs implemented for workers, and Frequency Severity Index (FSI) index. Učinkovitost bilo kojeg sustava upravljanja treba pratiti odgovarajućim i ispravnim pokazateljima. Cilj ove studije bio je identificirati, odrediti prioritete i procijeniti ključne pokazatelje za primjenu učinkovitog sustava vrednovanja učinka. Ovo opisno-analitičko istraživanje provedeno je u tri faze. U prvoj fazi, polustrukturirani intervju, kao i pregled provedene dokumentacije i studija tvrtke, zatim je prikupljen i odabran skup ključnih pokazatelja. Valjanost pokazatelja odredili su stručnjaci (N = 11), a pokazatelji su odredili prioritete pomoću Analitičkog postupka hijerarhije (AHP) prema SMART (Specifični, mjerljivi, dostižni, relevantni i vremenski ograničeni) kriteriji. Slijedom okvira studije, prikupljen je primarni skup od 60 KPI. Rezultati procjene valjanosti pokazali su da 23 pokazatelja imaju prihvatljivu valjanost. Rezultati ispitivanja odnosa između pokazatelja pokazali su da je postotak ispravljene neusaglašenosti i broj procjena rizika u značajnoj vezi s ukupnim brojem ozljeda izgubljenog na radu kao pokazatelj zaostajanja. Prema rezultatima, četiri najvažnija ključna pokazatelja uspješnosti za procjenu sigurnosnih performansi u automobilskoj industriji bila su sljedeća: broj provedenih procjena rizika, postotak ispravljenih nesukladnosti, postotak provedenih obrazovnih programa o sigurnosti za radnike i indeks FSI.