Strategy Development Through Stakeholder Involvement: A New Zealand Study

Stakeholders influence the successful implementation of strategies in a system. This study aims at developing strategic interventions through the involvement of stakeholders who are affected by these strategies. Using a systems thinking approach, this study illustrates the creation of a participativ...

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Bibliographic Details
Published inGlobal journal of flexible systems management Vol. 20; no. 4; pp. 313 - 322
Main Author Elias, Arun A.
Format Journal Article
LanguageEnglish
Published New Delhi Springer India 01.12.2019
Subjects
Business and Management
Original Research
Stakeholders
Strategy development
Systems thinking
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Summary:Stakeholders influence the successful implementation of strategies in a system. This study aims at developing strategic interventions through the involvement of stakeholders who are affected by these strategies. Using a systems thinking approach, this study illustrates the creation of a participative system model that led to the development of three strategic interventions by the stakeholders. Group model building exercises based on system dynamics were used as a participative means for developing these strategic interventions in a transport infrastructure project in the Wellington region of New Zealand. This study found that strategic interventions developed through stakeholder involvement can address problematic situations holistically and give due regard to competing interests.
ISSN:0972-2696
0974-0198
DOI:10.1007/s40171-019-00217-6