Analysis of the knowledge management in industrial exporting SMEs

• Published in: Procedia computer science Vol. 203; pp. 476 - 480
• Main Authors: Pacheco, Gabriel Velandia, Castillo, Adalberto Escobar, Manotas, Evaristo Navarro, Arevalo, Osvaldo
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 2022
• Subjects: Knowledge acquisition; knowledge exploitation; knowledge internalization; knowledge measurement; knowledge transfer; knowledge exploitation; knowledge measurement; knowledge transfer; knowledge internalization; Knowledge acquisition
• ISSN: 1877-0509; 1877-0509
• DOI: 10.1016/j.procs.2022.07.065

Various studies have widely demonstrated the impact of knowledge management on organizational performance in highly turbulent environments. However, it is confusing to identify how the process occurs in the reality of small and medium-sized companies, since most studies focus on large companies, causing dispersion and fragmentation in the related literature. In this sense, the objective of the research is to analyze knowledge management in exporting industrial SMEs in Barranquilla. To achieve this, a positivist research, explanatory scope, and non-experimental design was carried out, whose sample was made up of 71 exporting industrial SMEs from the city of Barranquilla, where an instrument with a Likert-type scale was applied to managers. The results reveal that the factor loads of all dimensions are relevant in the context of exporting industrial SMEs, however, the knowledge acquisition (0.969) and knowledge exploitation (0.956) are the highest. These results allow to conclude that managers prefer the activities that provide them with relatively cheap and short-term solutions, neglecting the actions that give rise to the conservation and transfer of knowledge.