Exploring travel‐related perspectives and experiences of physical disability communities

Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities....

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Bibliographic Details
Published inThe international journal of tourism research Vol. 26; no. 4
Main Authors Park, Eunhye (Olivia), Kim, Sung‐Bum
Format Journal Article
LanguageEnglish
Published Chichester, UK John Wiley & Sons, Inc 01.07.2024
Wiley Periodicals Inc
Subjects
accessibility
experiences
hospitality
physical disability
Reddit
tourism
travel perspectives
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Summary:Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel‐related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind communities, to provide implications for travel service providers and policymakers to improve the accessibility and inclusivity of travel services. Using structural topic modeling and network analysis, 12 prominent topics related to travel perspectives and experiences among physical disability communities were identified to map their relationships. Our study highlights the significance of understanding the unique perspectives, experiences, and needs of individuals with disabilities in the hospitality and tourism industry. It provides implications for improving the accessibility and inclusivity of travel services.
ISSN:1099-2340
1522-1970
DOI:10.1002/jtr.2684