The decade of human resources

The next 10 years will be the decade of human resources for the hospitality industry - not because of HR challenges, but because of the industry's solutions to its age-old problems of hiring and turnover. This claim is based on the progress recorded in the landmark Cornell-based study on the Am...

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Bibliographic Details
Published inThe Cornell hotel and restaurant administration quarterly Vol. 40; no. 6; p. 2
Main Author Dittman, David A
Format Journal Article
LanguageEnglish
Published Ithaca Elsevier Inc 01.12.1999
SAGE PUBLICATIONS, INC
Subjects
Best practice
Employees
Hotels & motels
Human resource management
Human resources
Workplace diversity
United States > US
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Summary:The next 10 years will be the decade of human resources for the hospitality industry - not because of HR challenges, but because of the industry's solutions to its age-old problems of hiring and turnover. This claim is based on the progress recorded in the landmark Cornell-based study on the American lodging industry's best practices.
ISSN:0010-8804
1938-9655
1552-3853
1938-9663
DOI:10.1016/S0010-8804(00)87460-1