The use of geographic information systems in public services

With the further development of information and communication technology and a growing use of smart phones, the significance of Geographic Information System - GIS will indisputably continue to grow. This is supported by the fact that in the last decade geotechnology has been identified as one of th...

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Bibliographic Details
Published inEkonomski horizonti Vol. 19; no. 3; pp. 227 - 239
Main Author Senic, Vladimir
Format Journal Article
LanguageEnglish
Published Kragujevac Faculty of Economics - University of Kragujevac 01.12.2017
University of Kragujevac
Subjects
Biotechnology
Cities
emergency response
Emergency services
Geographic information science
geographic information system (GIS)
Geographic information systems
Geography
Health services
health system
Information services
Information technology
Local government
Nanotechnology
Outdoor air quality
Planning
Prices
Public health
Public safety
Public services
Software
Spatial data
Studies
Serbia
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Summary:With the further development of information and communication technology and a growing use of smart phones, the significance of Geographic Information System - GIS will indisputably continue to grow. This is supported by the fact that in the last decade geotechnology has been identified as one of the fastest growing technologies, along with biotechnology and nanotechnology. Even though GIS is increasingly being utilized in the Republic of Serbia, it appears that its use with some providers of public services is mainly deduced to showing spatial data with quite limited possibilities for a further analysis - which represents the essence of the use of GIS. The paper uses the examples of good practice in the sphere of the health system, public safety, rescue services and local government. The covered examples show that the use of the analytical component of GIS in everyday activities of the mentioned public services can make their work not only more transparent to the public, but considerably more efficient as well. This way, the analytical component of GIS enables decision-makers to improve the management of frequently limited available resources, while proving a higher level of the service quality to citizens as the final users.
ISSN:1450-863X
2217-9232
DOI:10.5937/ekonhor1703227S