Building First-Generation Student Satisfaction for Students of Color: The Role of Academic Advising

Research shows positive student perceptions on advising are associated with communication methods and advising styles. Despite the benefits of advising, first-generation Students of Color remain less likely to utilize academic advising services. The authors conducted two focus groups with 29 first-g...

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Bibliographic Details
Published inJournal of first-generation student success Vol. ahead-of-print; no. ahead-of-print; pp. 1 - 19
Main Authors Matthews, Dawn Y., Ford, Jesse R., Kepple, Cassandra R.
Format Journal Article
LanguageEnglish
Published Routledge 04.05.2023
Subjects
advising
First-generation
first-generation college students
sense of belonging
students of color
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Summary:Research shows positive student perceptions on advising are associated with communication methods and advising styles. Despite the benefits of advising, first-generation Students of Color remain less likely to utilize academic advising services. The authors conducted two focus groups with 29 first-generation Students of Color to better understand their experiences with academic advising. Findings from this qualitative study highlight students' empathy for staff with high advising caseloads, personal experiences of microaggressions associated with their race and/or first-generation status, and challenges with understanding advising practices. The study concludes with recommendations for advisors and administrators working with first-generation Students of Color.
ISSN:2690-6015
2690-6023
DOI:10.1080/26906015.2022.2117671