The Role of AI-Enabled Human Resource Practices Towards Task Satisfaction and Employee Creative Willingness

• Published in: SAGE open Vol. 14; no. 3
• Main Authors: Sweiss, Mohammad Ibrahim Kamel, Yamin, Mohammad Ali Yousef
• Format: Journal Article
• Language: English
• Published: SAGE Publishing 01.09.2024
• ISSN: 2158-2440; 2158-2440
• DOI: 10.1177/21582440241281618

The purpose of this study is to investigate that how AI enabled HR practices impact employee task satisfaction and creative willingness. Therefore, an amalgamated research framework is established to determine employee task satisfaction and employee creative willingness with smart HR technology, disruptive technology, task technology interdependence, high performance work system, work environment, resource availability, and leader trustworthiness. Data are collected from employee working in manufacturing firms. In this research survey overall 305 employees have voluntarily participated. Findings indicate that exogenous factors have revealed substantial variance [Formula: see text] 82.1% in employee task satisfaction. Similarly, task satisfaction and leader trustworthiness have explained [Formula: see text] 73.4% sizable variance in employee creative willingness. Practically, this study has suggested that smart human resource technology, work environment, leader trustworthiness, and task technology interdependence have shown sizable impact in measuring employee task satisfaction and employee creative willingness and therefore these factors must be considered for managerial implications. This study is first to examine the impact of AI enabled human resource practices towards employee task satisfaction and creative willingness. Another uniqueness of this research is that it has conceptualized moderating effect of leader trustworthiness between employee task satisfaction and creative willingness. Plain language summary AI in HR: Boosting job satisfaction and creativity in the workplace This study looks at how using AI in HR affects how happy employees are with their tasks and how willing they are to be creative at work. They created a framework that combines different factors like smart HR tech, disruptive tech, teamwork, a good work system, the work environment, having enough resources, and trusting leaders. They collected data from 305 employees in manufacturing companies who volunteered for the study. They found that factors outside of the employees’ control—like the tech they use and how well they work together—explained about 82% of why employees are satisfied with their tasks. Similarly, being satisfied with tasks and trusting their leaders explained about 73% of why employees are willing to be creative. The study suggests that using smart HR tech, creating a good work environment, having trustworthy leaders, and working well together all have a big impact on how happy employees are with their tasks and how creative they’re willing to be. This means managers should pay attention to these factors to improve how satisfied and creative their employees are. This study is one of the first to look at how AI in HR affects task satisfaction and creativity, and it also highlights the important role of trustworthy leaders in this process.